What are the accuracy and limitations of the AI in Digital Language Tutor (DLT)?

Mondly strives to ensure that the AI used in Digital Language Tutor (DLT) provides accurate and helpful responses by leveraging trusted technology, such as Microsoft Azure’s Cognitive Services, which is trained on quality-controlled data. However, as with any AI system, occasional inaccuracies may occur. Mondly actively monitors AI performance and incorporates user feedback to continually improve accuracy and responsiveness. 

To support transparency, Mondly includes disclaimers about potential AI limitations, and users are encouraged to provide feedback on DLT’s responses to help us enhance the learning experience over time.Is there a possibility of bias in Digital Language Tutor’s (DLT) responses? 

Mondly is committed to minimising bias in Digital Language Tutor (DLT) to provide a fair and inclusive language learning experience for all users. While DLT relies on pre-trained models from trusted providers like Microsoft Azure, which are designed to reduce bias, there may still be occasional instances of cultural or linguistic bias due to variations in accents, dialects, and linguistic backgrounds. 

We understand that every individual’s perspective is unique, and we truly value your personal insights. If you encounter any bias or feel that DLT’s responses could be improved, please share your experience with us. You can rate the AI’s responses directly within the DLT interface and add personalised comments at the end of each conversation. Your feedback plays an essential role in helping us refine DLT to better serve your needs and the needs of all users. For additional feedback or support, please feel free to reach out through Mondly support.